Signify Health Coach Training

 

We are excited to announce our proprietary software, Signify Health Coach, to help clients reach their clinical, financial, and quality goals. Signify Health Coach modules are designed to help clients build and maintain successful ACOs, improve care management efforts, access meaningful data, and streamline reporting processes. We are offering live trainings to help clients successfully navigate Signify Health Coach. 

Please sign into Signify Health Learn prior to clicking on the session you would like to register for.

 


 

Signify Health Coach Live Sessions

October 2023 Training Sessions
Recommended Audience: New ACO Clients

 

October 11 Lesson 1: Basic Navigation
October 12 Lesson 2 Part I: Care Navigation 
October 16 Lesson 2 Part II: Care Workflows
October 18 Lesson 3: HCC Tools
October 19 Lesson 4: Trended Key Performance Indicators, Post Acute Care and Navigating the Performance Dashboard
October 25 Lesson 5: Overview of Clinical Episodes, End of Life Care and Network Utilization

Quarterly User Groups

October 23  Signify Health Coach User Group

 

 
Quality Trainings

 

October 3 Quality Track Reports Webinar
 
 

 

View lesson plans tailored to your ACO role.
Register for your primary ACO role, watch this video below to learn more.

 

HubSpot Video

Lesson Plans and Targeted Attendees


 
Lesson 1: Basic Navigation

The Welcome and Basic Navigation course is the first lesson in a six-part series introducing new users to the Signify Health Provider Enablement Platform. After completion of this course, you should be able to successfully navigate the Platform, find resources that will aid in your population health programs and understand basic functionality.

Recommended Audience: All Signify Health Provider Enablement Platform Users

 



Lesson 2 Part I: Care Navigation 

Lesson two part one of the five part series is designed for population health clinical staff member who are responsible for outreach and management of your ACO patients. You will learn how to use filters, pin, and move columns and much more!


Recommended Audience: Practice Managers, Population Health Clinical Team, ACO Champions, Quality Team

 



Lesson 2 Part II: Care Workflows

The second part of lesson two will review care workflows. After this lesson, you should walk away knowing how to use the available patient lists in the Platform for interventions that will lead to better health of your population.

 

Recommended Audience: Practice Managers, Population Health Clinical Team, ACO Champions, Quality Team

 



Lesson 3: HCC Tools

The third lesson of the six-part series is designed for population health clinical staff and leadership who will be responsible for closing chronic HCC coding gaps, quality gaps and monitoring your organizations progress in HCC gap closure. After this session you will understand how to use the patient facesheet and timeline, including what data populates both as well as navigate and report out on HCC gap closure impact using the HCC dashboard.

Recommended Audience: Practice Managers, Population Health Clinical Team, ACO Champions, Quality Team, ACO Leadership

 



Lesson 4: Trended Key Performance Indicators, Post Acute Care and Navigating the Performance Dashboard

The fourth lesson in the six-part series is intended for ACO Champions, practice managers and population health leadership responsible for tracking and trending performance metrics for the ACO. After this course you should be able to identify areas of opportunity in cost and utilization reduction and quickly identify how your organization is performing on the key performance indicators that lead to your success in the ACO. 

Recommended Audience: ACO Champions, Practice Managers, Population Health Leadership

 



Lesson 5: Overview of Clinical Episodes, End of Life Care and Network Utilization

The fifth lesson in a six-part series is intended for ACO Champions, practice managers and population health leadership responsible for tracking and trending performance metrics for the ACO. After this course, you should be able to identify network leakage, assess your organization's cost associated with common inpatient and outpatient episodes and understand your organization's hospice usage.

Recommended Audience: ACO Champions, Practice Managers, Population Health Leadership


 

Quality Track Reports Webinar

This course will walk you through identifying areas of opportunity, finding resources to support your quality improvement efforts, and tracking your measure results from the data you submitted to Signify Health.

 

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