“I did not feel at all rushed. It was amazing to have an hour reserved for an appointment with a healthcare professional. [My provider] was knowledgeable, personable, and answered all of my questions.”
Health Plan Member
“It is nice that [my health plan] offers this service. It is really valuable for people who cannot get out of the house easily and need care in their homes. [My provider] was very kind and supportive to both myself and my husband.”
Health Plan Member
“One of my prescriptions that was working was denied. I asked the pharmacy about the price and they quoted it at $4500 to $5000, which I couldn’t afford. When [My Provider] came to the house, she spent 30 minutes helping to check for a better price. She was able to get it down to $33.”
Health Plan Member
“I felt [my provider] was compassionate and took the time to explain everything to me. She genuinely showed concern and care. Because of COVID-19, our appointment was conducted on video chat and I liked this modern technology.”
Health Plan Member
“[My provider] was pleasant and went over all my prescriptions with excellent knowledge! He also made suggestions concerning osteoporosis screenings and when to get a mammogram. Job well done!”
Health Plan Member
“[My provider] explained to me about a possible side effect of one of my medications I was taking and how to watch and monitor it. This was new information to me.”
Health Plan Member
“I had been having problems with lightheadedness and weakness. Three doctors tried to solve these problems with various tests. [My provider] noticed that one of the medicines could be causing it and recommended a replacement. The symptoms went away. So thankful!”
Health Plan Member
“[My provider] provided a professional mental and physical exam. I cannot recall the last time I had such a thorough exam. She answered all my questions, very professional.”
