Enhancing primary care provider access with Care Coordination Pathways

Enhancing primary care provider access with Care Coordination Pathways

A national health plan recognized that some members were not following up with a primary care provider (PCP) following an In-Home Health Evalution (IHE). These gaps resulted in unaddressed care concerns.

Recognized for their ability to reach members and help them engage in their care, Signify Health clinicians and experts helped tap into unmet opportunities and:

• Used IHE data and clinical insights to identify members without a PCP.
• Coordinated follow-up care including a wide range of screenings and support.
• Demonstrated that even hard-to-reach members can be effectively engaged.

To learn more about how this health plan achieved an industry-leading conversion rate of 16.4% and a new promoter score of 73, download the case study.