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Meeting you where
you want to be – at home

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What to expect during an In-home Health Evaluation


Hello from Signify Health

We believe well-being starts at home.

Signify Health works with your health plan and primary care provider as another layer of support on your journey to better health. For example, many of the leading Medicare Advantage plans support their members with a no-cost, In-home Health Evaluation by a licensed Signify Health clinician.

During your appointment, you'll meet with a healthcare provider who is ready to discuss your health concerns and answer any questions. Our in-home visits include a physical, vital sign check, medication review, and important health screenings. All information gathered during the visit will be shared with your regular doctor. 

The first step toward better health is as simple as answering the call.

Schedule your in-home visit

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Request an in-person or telehealth appointment today.
Monday - Friday
7 a.m. - 7 p.m. (CT)

*One of our agents will call you back within 24 hours to verify your request and confirm your appointment.


What to expect during your visit

Every day, Signify Health physicians, nurse practitioners, and physician assistants engage thousands of people – wherever they call home – conducting unhurried conversations and offering a more complete view of an individual's whole-person health.

On average, our in-home visits last 2.5 times longer than a typical primary care appointment. Learn more about what to expect by watching this brief video.

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How it works

Still have questions about how an In-home Health Evaluation works? Check out this infographic to learn what happens before, during, and after a clinician visit.

See how

[Our Signify Health physician] was very professional and courteous. He was very knowledgeable and took his time to explain the process.

Health Plan Member

October 2022

The clinician…was professional and went through my medical history in fine detail and explained why I am taking certain medications.

Health Plan Member

October 2022

[The Signify Health nurse practitioner] pointed out many things my primary care physician missed and asked me many helpful questions about my state of being. After her visit, I felt like someone truly cared.

Health Plan Member

October 2022

Frequently Asked Questions


Why is Signify Health calling me?

Signify Health works with leading health plans, offering no-cost, in-home health evaluations to plan members. Once a health plan identifies people who might benefit from an In-home Health Evaluation, a member of the Signify Health team contacts the member to schedule an in-home visit. These visits are then confirmed and performed by a Signify Health-contracted clinician, like a doctor or nurse practitioner.

Does Signify Health work with my insurance plan?

Signify Health is a trusted partner of many leading health plans. In fact, we partner with at least 24 out of the top 50 Medicare Advantage plans, as well as providing services to certain Medicaid and commercial plan members. To learn more about our programs, you are welcome to call us at (855) 984-5121. You may also want to contact your health plan to see if you qualify.

What is an In-home Health Evaluation?

In-home Health Evaluations are a service offered by health plans at no cost to you, the plan member. This visit is performed by a licensed clinician inside your home and lasts about 45-60 minutes. During the visit, the clinician will focus on your overall health, well-being, and identify any potential issues or barriers to care. It is intended to be a supplemental visit and does not replace your annual wellness check-up with your primary care doctor.

What can I expect during my In-home Health Evaluation?

An In-home Health Evaluation with Signify Health is conducted by a licensed clinician. It includes a comprehensive health exam, a medication review, as well as an assessment of your current and prior health conditions. During the visit, the clinician will also discuss any concerns you may have about your health, as well as discuss your mental well-being. The clinician will also work with you to look for any safety hazards in your home, like something that could cause a fall. Additional screenings, exams, or tests may include colorectal cancer screening, diabetic retinal exam, bone density screening, and a HbA1c test, which is used to diagnose or manage diabetes.

How can I schedule an In-home Health Evaluation?

Looking to book your annual In-home Health Evaluation or interested to see if you qualify? You are welcome to call us today at (855) 984-5121, from 7 a.m. to 7 p.m. CT. Your appointment will be confirmed one day before your scheduled visit.

How can I contact Signify Health?

If you’re interested in contacting Signify Health, we recommend starting on the Contact Us page of our website. Health plan members looking to schedule (or reschedule) an appointment are welcome to call us at (855) 984-5121 between 7 a.m. and 7 p.m. CT. There is also a feedback form on our Contact Us page, where we welcome you to leave comments about your experience with our in-home health evaluations.

Who is Signify Health?

Signify Health is a leading healthcare platform that leverages advanced analytics, technology, and nationwide healthcare provider networks to create and power value-based payment programs. Our mission is to build trusted relationships to make people healthier. Our solutions support value-based payment programs by aligning financial incentives around outcomes, providing tools to health plans and healthcare organizations designed to assess and manage risk and identify actionable opportunities for improved patient outcomes, coordination, and cost-savings. Through our platform, we coordinate what we believe is a holistic suite of clinical, social, and behavioral services to address an individual’s healthcare needs and prevent adverse events that drive excess cost, all while shifting services towards the home. CVS Health completed its acquisition of Signify Health in March 2023.

How can I find the results of my In-Home Health Evaluation?

You are welcome to contact Signify Health's Member Services team with questions about your recent visit by calling 855-319-4448. However, following your visit, you should receive a one-page summary and action plan from your Signify Health clinician. A full report on your visit is also shared with your primary care provider – if you have one.

Experience why 70% of people who have had a
Signify Health
In-home Health Evaluation
are likely to have one again

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Discover our Signify Health story


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