---
title: Better Member Experience Drives Care Engagement
description: Signify Health’s recent health outcomes analysis validates the impact a comprehensive, In-home Health Evaluation (IHE) has on Medicare Advantage health members' engagement with their PCPs.
---

 Whitepaper

## **The Correlation Between** **Enhanced Member Experience ** **and Improved Primary Care Engagement**

 

Peer-reviewed studies have demonstrated that Medicare beneficiaries who see a primary care provider (PCP) regularly have fewer hospitalizations and lower health care costs. Yet, certain factors make it challenging for some individuals, particularly older Americans, to see a PCP on a regular basis.

Signify Health’s recent health outcomes analysis validates the impact a comprehensive, In-home Health Evaluation (IHE) has on Medicare Advantage health members' engagement with their PCPs.

Our study indicates an exceptional member experience with the IHE has a robust and long-term link to value for health plans and their members. 

 

Highly satisfied members are:

- 61% more likely to renew their coverage with their health plan
- 26 times more likely to recommend their health plan to a friend or colleague
- 6 times more likely to report that their IHE has improved their health

 

Download the white paper to learn more.

 

[![Download](https://no-cache.hubspot.com/cta/default/2035607/be5ee17b-5ee4-4ccc-b810-f5724696a813.png)](https://cta-redirect.hubspot.com/cta/redirect/2035607/be5ee17b-5ee4-4ccc-b810-f5724696a813)