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Case Study

How CHI Memorial Reduced Heart Failure Readmissions Through Improving SDOH Outcomes

 

22% Reduction in Heart Failure Readmissions

Signify Community built a collaborative network of social and clinical service providers focused on solving social determinants of health (SDOH) and improving outcomes for 5,000 high-utilizers. Initially ranked in the 18th percentile nationally, the resulting outcomes improvement by CHI Memorial helped the hospital achieve the #1 ranked Heart Failure Program in Tennessee for 4 years running based on excess readmissions. 

Results:
  • 29% reduction in all-cause heart failure readmissions in first 2 years
    (17.8% to 12.6%).
  • 22% average reduction in all-cause heart failure readmissions
    attributed over 7 years of the program (17.8% to 13.9%), maintaining
    consistency and staying well below the national average.
  • Ranked #1 Heart Failure Program in Tennessee 4 years running based
    on excess readmissions.

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