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Case Study

How CHI Memorial Reduced Heart Failure Readmissions Through Improving SDOH Outcomes


22% Reduction in Heart Failure Readmissions

Signify Community built a collaborative network of social and clinical service providers to focus on improving outcomes among this vulnerable population. The resulting outcomes improvement by CHI Memorial in Chattanooga, Tennessee, lifted their Heart Failure Program from 18th in the nation to one of the best regional hospitals for high performance in heart failure.

  • 29% reduction in all-cause heart failure readmissions in first 2 years
    (17.8% to 12.6%).
  • 22% average reduction in all-cause heart failure readmissions
    attributed over 7 years of the program (17.8% to 13.9%), maintaining
    consistency and staying well below the national average.
  • Ranked #1 Heart Failure Program in Tennessee 4 years running based
    on excess readmissions.

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